Privacy Policy

Introduction

Farnmsklns ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website farnmsklns.com or use our services.

We value your privacy and strive to be transparent about our data practices. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Data

When you interact with our website or services, we may collect:

• Contact Information: Name, email address, postal address, phone number, and other similar contact data.
• Order Information: Details of products you purchase, shipping information, and payment details (though we do not store complete credit card information on our servers).
• Account Information: Username, password, and preferences associated with your account if you create one.
• Communication Data: Information you provide when contacting us, including inquiries, feedback, and customer support requests.
• Design Information: Custom designs, specifications, and preferences you provide for 3D printed products.

Automatically Collected Information

As you navigate through our website, we may use automatic data collection technologies to collect:

• Technical Information: IP address, browser type and version, operating system, device information, and other technology identifiers on the devices you use to access our website.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, navigation paths, and features used.
• Location Data: General location information derived from your IP address.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your orders, including shipping and handling
• Communicate with you about orders, products, services, and promotional offers
• Create and manage your account
• Respond to your inquiries, comments, or concerns
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Personalize your experience on our website
• Improve our website, marketing, customer relationships, and experiences
• Comply with legal obligations

Legal Basis for Processing

We process your personal information under the following legal bases:

• Performance of a Contract: To fulfill our contractual obligations to you, including providing our services and processing your orders.
• Legitimate Interests: To pursue our legitimate business interests, such as improving our services, marketing, and fraud prevention.
• Consent: Where you have given us consent to process your personal data for specific purposes.
• Legal Obligation: To comply with legal requirements and obligations.

Data Sharing and Disclosure

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, order fulfillment, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our customers or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request copies of your personal information we hold.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we erase your personal information under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal information under certain conditions.
• Data Portability: The right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
• Object to Processing: The right to object to our processing of your personal information under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We may need to verify your identity before responding to your request.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help remember your preferences and actions, making your next visit easier and the site more useful to you.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. They enable core functionality such as security, network management, and account access.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve how our website works.
• Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

Third-Party Cookies

We may also use third-party cookies from services such as Google Analytics, Facebook Pixel, and other advertising networks. These help us understand how visitors interact with our website and allow us to show you relevant advertisements on other websites.

Cookie Consent

When you first visit our website, you will be presented with a cookie banner giving you the option to accept or decline cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials and are fully responsible for all activities that occur under your account.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Farnmsklns

2 Reynolds Mill North Archie

SY23 4LA, United Kingdom

Email: info@farnmsklns.com

Phone: +442011623531